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We believe you should spend more time enjoying your home than working on it.

Colin Ross

Founder
Colin Can Help
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Our Mission

We want to help take the headaches out of home ownership by providing reliable and efficient solutions for home maintenance and improvement needs.

CREATE STRONG RELATIONSHIPS
At Colin Can Help, you are more than just a work order—you’re the star of everything we do. Delivering 5-star service starts with understanding what inspired your project, your dream outcome, how we can avoid past frustrations, who will use the space, and how much upkeep you’d like to handle.
From there, we tailor our services to fit your vision perfectly, creating results that you’ll love and that work seamlessly for your lifestyle.
CREATE BEAUTIFUL PROPERTIES
For 20 years, our founder, Colin Ross, has been dedicated to maintaining and improving homes across Cleveland and Northeast Ohio. Every project is an opportunity to create a space that reflects your style, meets your needs, and stands out for its quality craftsmanship.
Whether it’s a backyard transformation in Euclid or a fresh interior update in Mentor, our goal is to exceed expectations and leave you with results you’ll be proud to share.

CREATE REWARDING JOBS
At Colin Can Help, we believe exceptional service begins with exceptional people. That’s why we don’t just hire workers—we build careers. By offering top pay, paid training, and equity opportunities, we give our team the tools and confidence they need to excel in their roles and grow in their lives.

We invest in their success both on the job and in their personal lives, so they can stay focused and motivated to deliver their best work. This ensures you’ll always have skilled professionals you can trust to treat your home with the care and attention it deserves.

No Risk Services

It is important to us that our services are safe and provide you a satisfactory solution every time.

Payment Protection
You are more than just a work order. We want to get to know all of our clients so we can give the best recommendations and personalized service.
100% SATISFACTION
As another payment protection we collect 50% of the job upfront to secure a spot on our schedule and do not collect the remaining balance until you are fully satisfied with the job.
WE ARE INSURED
In the rare event of an accident happening on the job, we are covered. We carry a policy that protects your property, anyone on the job site, and the properties around the job site.
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Our Standards

At Colin Can Help, we want to provide nothing short of a perfect experience and sustainable solution to your needs. We pride ourselves on professionalism, quality workmanship, and a safe working environment. Our Employee Conduct and Performance Expectation Standard outlines the behavior and performance standards expected from all Colin Can Help employees.
  • Quality
  • Professionalism
  • Punctuality
  • Safety
  • Communication

Expectation of Employees:

  • Deliver work of the highest standard, meeting or exceeding client expectations.

Employee Performance Guideline:

  • Before performing any work in the field, you must pass the written test on the individual task SOP. This ensures you understand the concepts behind the work, the tools needed, and safety procedures, and are ready to master the skills.
  • Always make sure you understand the work orders on your route before you start your day. Seek guidance if uncertain about any aspect of a task to avoid errors or rework.

Outcome for our Customers:

  • Clients experience superior craftsmanship provided by people with a rounded understanding of the task at hand and its balance with the other needs of your property.

Expectation of Employees:

Treat colleagues, clients, and others with respect, courtesy, and professionalism.

Employee Performance Guideline:

Avoid engaging in any behavior that could be deemed offensive, discriminatory, or unprofessional. Never say or do anything you wouldn’t want captured on camera or for your Grandma to see. Breaking “Grandma’s Rule” is a means for termination.

Outcome for our Customers:

Clients can always expect to experience a positive and respectful interaction with any of our staff.

Expectation of Employees:

  • Arrive promptly, wearing your clean uniform, with any tools and refreshments you need for your day.

Employee Performance Guideline:

  • Notify supervisors in advance of any anticipated absences or lateness. Supervisors will notify the customers of any delay in arrival or postponement of a project.

Outcome for our Customers:

  • Projects are completed within agreed-upon timelines, demonstrating reliability and professionalism.

Expectation of Employees:

  • Prioritize safety at all times, identifying and reporting potential hazards immediately.

Employee Performance Guideline:

  • Follow all safety protocols and guidelines provided by the State and Colin Can Help.

Outcome for our Customers:

  • Clients have peace of mind knowing their projects are carried out in a safe and secure manner.

Expectation of Employees:

  • Maintain clear and open communication with supervisors, team members, and clients.

Employee Performance Guideline:

  • Report progress, challenges, and seek clarification when necessary.

Outcome for our Customers:

  • Clients are kept informed, confident in the progress and status of their projects.

Hours of Operation

You can always reach our receptionists 24/7 via phone and below are the times we will be available for in person work and quotes.
We are closed for labor on all major holidays with the exception of snow plowing.
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

8:30 AM – 7PM

8:30 AM – 7PM

8:30 AM – 7PM

8:30 AM – 7PM

8:30 AM – 7PM

9:30 AM – 4PM

Emergencies Only

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